Bookmytimeslot

Frequently Asked Questions

Answers for providers who want to take paid bookings online.

Back to homeCreate provider profile

What is Bookmytimeslot?

Bookmytimeslot is a simple online booking and payment system for people who sell their time.

It lets your customers view your availability, book a time that suits them and pay online, without the usual back-and-forth messages.

You get your own booking page that you can share anywhere — on your website, social media, messages, emails or through a QR code.

Who is Bookmytimeslot for?

Anyone who charges by the hour for their time.

Do I need my own website?

No. Bookmytimeslot gives you your own booking page which you can send directly to customers.

For example: Bookmytimeslot.co.uk/yourname

If you already have a website, you can simply link to your Bookmytimeslot page.

How does it work?

Set up your profile, add your availability and connect your Stripe account.

Your customers can then:

  • Open your booking page
  • Choose an available time
  • Enter their details
  • Pay securely online
  • Receive confirmation of their booking

The booking then appears in your Bookmytimeslot account. You receive email confirmation and they receive email confirmation.

Can customers book without creating an account?

Yes. Customers do not need to create an account. They just enter the details needed for that booking session.

How do I get paid?

Payments are handled securely through Stripe.

You connect your own Stripe account to Bookmytimeslot, and payments from your customers are processed through Stripe and paid to your connected account.

Bookmytimeslot does not require you to manually collect or transfer customer payments.

Does Bookmytimeslot hold my money?

Bookmytimeslot uses Stripe Connect to process payments.

Your Stripe account remains connected to you, and Stripe handles payment processing and payouts.

Bookmytimeslot charges its applicable platform fee as part of the transaction.

How much does Bookmytimeslot cost?

Bookmytimeslot is free to join.

Rather than charging a large upfront fee, Bookmytimeslot takes a small platform fee when you receive a paid booking.

This means you only pay Bookmytimeslot when Bookmytimeslot is helping you make money.

Additional plans and features will be available for businesses that process larger numbers of bookings. Once your volume reaches that threshold we will advise you on the most cost efficient model to save you money.

Can bookings be cancelled and rescheduled?

Yes, according to the terms you set.

Can I use Bookmytimeslot from my phone?

Yes. Bookmytimeslot is designed to work on phones, tablets and computers through a web browser.

A dedicated mobile app may also be introduced as Bookmytimeslot develops.

Is there an Android or iPhone app?

Bookmytimeslot currently operates through the web.

The website is designed to work well on mobile devices, and dedicated mobile apps are part of the future development roadmap.

You do not need an app to use Bookmytimeslot.

Is Bookmytimeslot secure?

Bookmytimeslot is designed so that sensitive payment information is handled by established payment provider Stripe rather than being stored directly by Bookmytimeslot.

We also take steps to protect account and booking information and will continue to strengthen security as the platform develops.

Does Bookmytimeslot store my customers' card details?

Card payment information is handled by Stripe. Bookmytimeslot does not need to directly store customers' full card details in order to process payments.

Can I manage my Stripe account myself?

Yes. Once your Stripe account is connected, you can access and manage your Stripe account through the appropriate Stripe dashboard. Your Bookmytimeslot account will show whether your Stripe connection is ready to receive payments.

What if I already have a Stripe account?

You may be able to connect your existing Stripe account rather than creating an entirely separate payment setup. Follow the Stripe connection process inside Bookmytimeslot and Stripe will guide you through the appropriate steps.

Is Bookmytimeslot suitable if I only have a few customers?

Yes. Bookmytimeslot is intended to be useful whether you take a handful of bookings each week or run a much busier schedule.

What happens if my business grows?

Bookmytimeslot is being built so it can grow alongside its providers. As booking volumes increase, additional features and plans may be introduced for businesses that need more advanced tools.

How do I report a problem or suggest a feature?

Here.

Can I still use my existing booking system whilst trying this out?

Yes. Simply select the availability you wish to use on the calendar.

How do I get started?

Create your Bookmytimeslot account, set up your profile and availability, connect Stripe and share your booking link. Your customers can then start booking you online!